on ren’s desk · the grind

Dear DMV, which form, exactly?

ren is a personal concierge that untangles the DMV: the right form, the right office, an actual appointment, and the checklist so you go once.

you’re on the list. ren will be in touch.
private beta · no spam

The DMV is a place you should visit exactly once per errand. ren does the prep that makes that possible: the correct form, the documents, the appointment, and the confirmation, all before you stand in any line.

The task

why the dmv eats a whole day

DMV pain is mostly avoidable pain, which is what makes it maddening.

  • Appointment slots vanish instantly, then reappear as cancellations at odd hours.
  • Every errand has its own form, and the website’s answer is a forest of PDFs.
  • Show up with one document missing and the whole trip resets.
  • The phone line hangs up on you when the queue is full. Not hold, hangs up.
What ren does

how ren gets you in and out

ren does everything up to the door, so the visit is the only part left.

  • Figures out the exact form and document list for your errand and your state, in plain words.
  • Hunts the appointment: checks for released slots and cancellations at the hours they appear, across the offices you would accept.
  • Calls when calling works, and redials when the line hangs up. It has all day.
  • Fills ahead whatever can be filled, and preps your checklist: what to bring, what they will ask.
  • Confirms the appointment and re-checks the list the day before.
  • The visit itself is the one part only you can do. ren makes it the only part.

ren reports as it goes and asks before booking a time, so the slot it grabs is one you can make.

What it needs

what ren needs from you

What you are trying to do, your state, and the offices and times you would accept.

Questions

questions, answered

How do I get a DMV appointment when nothing is available?

Cancellations. Slots free up constantly, at hours no one is looking, and they go to whoever is looking anyway. ren checks on that schedule and books inside the times you gave it.

Can someone else book a DMV appointment for me?

Booking, yes, with your details and your permission. The visit is usually yours to make in person, so ren gets everything up to the door handled and makes the visit short.

Which form do I actually need?

That depends on the errand and the state, which is exactly the problem. ren finds the specific answer for your case, fills ahead what can be filled, and tells you what has to happen at the counter.

Why does the DMV phone line just hang up?

When the queue is full, many lines drop calls instead of holding them. The counter is redialing until it lands. ren redials.

How do I get ren?

ren is in private beta on iOS. Leave your email on this page and invitations go out in the order requests arrive.

More letters

ren is a personal concierge that does the hard things, and this letter is one of them. See also the late passport, the embassy appointment, and the specialist wait. For what ren is and what governs it, read about ren and the constitution.

Hand it over

The busy signal is not your problem. ren is in private beta on iOS, and invitations go out in the order requests arrive.

request an invitation