on ren’s desk · the grind

Dear Utility, before the boxes arrive.

ren is a personal concierge that wires up the move: every utility opened at the new place, closed at the old one, and confirmed live before the boxes arrive.

you’re on the list. ren will be in touch.
private beta · no spam

Every move hides a checklist of five utility companies, each with its own queue, deposit rules, and appointment calendar. ren runs the checklist: service on at the new address, off at the old one, appointments booked, confirmations in hand.

The task

why move-in utilities are a mess

Five providers, five processes, one date they all have to hit, and no one coordinating but you.

  • Each utility has its own lead time, and the long ones book out past your move date fast.
  • Some services need an in-person appointment or a technician visit to start.
  • Old-address accounts left open keep billing, quietly, for months.
  • Deposits, transfer fees, and proof-of-residence rules surface only mid-call.
What ren does

how ren wires the move

ren works all five queues in parallel, against one date.

  • Maps which providers serve the new address, including where you have a choice.
  • Calls each one: service start dated to your move, deposits and requirements surfaced up front.
  • Books any technician visits into windows you approve, earliest available.
  • Schedules the old address shutoffs for the day after you leave, and final bills to your new address.
  • Confirms everything the week of the move, so arrival day has lights, heat, and internet.

ren asks before paying any deposit or accepting any plan or rate. Where there is a choice of provider or plan, it brings you the comparison first.

What it needs

what ren needs from you

Both addresses, the move date, and your go ahead. Account numbers for the old address help.

Questions

questions, answered

How far ahead should utilities be set up for a move?

Two to three weeks covers most providers, but internet installation appointments are the long pole and can book out further. ren starts with whichever provider has the longest lead time and works backward from your date.

Can ren open accounts in my name?

With your authorization and the details you provide, yes, and anything requiring identity verification gets staged so your part is minutes. Every deposit or plan choice comes to you before it is accepted.

What about the old address?

ren schedules the shutoffs for after your exit, points final bills at the new address, and confirms the accounts actually closed. The quiet month of billing an old account is exactly the kind of leak this errand exists to stop.

How do I get ren?

ren is in private beta on iOS. Leave your email on this page and invitations go out in the order requests arrive.

More letters

ren is a personal concierge that does the hard things, and this letter is one of them. See also the prescription transfer, the medical records request, and the Global Entry interview. For what ren is and what governs it, read about ren and the constitution.

Hand it over

Five phone queues before a move are not your problem. ren is in private beta on iOS, and invitations go out in the order requests arrive.

request an invitation