Free trials are designed to outlive your memory of them. ren handles day 29: it finds where the cancellation actually lives, gets it done with proof, and if the charge already landed, works the refund while the window is warm.
why trials convert on you
The trial signup took one tap. The exit was never meant to.
- The cancel path depends on where you signed up: the website, an app store, a bundle. Each hides it differently.
- Reminders are not required most places, and the charge lands the minute the trial lapses.
- ‘Cancel’ sometimes only downgrades, leaving a cheaper subscription you also never wanted.
- Refunds for just-converted trials exist widely, but only within a short, unadvertised window.
how ren shuts it down
ren treats a trial like a task with a hard deadline, because it is one.
- Figures out where the subscription actually lives: the service, an app store, a reseller.
- Completes the cancellation there, all the way to a confirmation number or email.
- Checks that the cancellation was a cancellation, not a pause or a downgrade.
- If the charge already landed, contacts the company inside the goodwill window and asks for the reversal.
- Keeps the proof with the task, so a later charge is a two-minute fix instead of a mystery.
ren asks before accepting any keep-it-cheaper offer, and never signs you up for anything to cancel something.
what ren needs from you
Which trial, the email or account it is under, and your go ahead. Sooner beats later.
questions, answered
I got charged the day the trial ended. Can I get it back?
Often, yes. Many companies reverse a first charge when you cancel right after conversion and ask. The window is short and informal, which is why moving fast matters. ren moves fast.
I cancelled but the app store still charged me.
Then the subscription lived in the app store, not the service, which is the single most common trial trap. ren finds where it actually lives and cancels it there, and works the refund request through that channel too.
How do I stop this happening again?
Proof and defaults: ren saves the confirmation, and can go through what you are subscribed to so the next quiet conversion has nowhere to hide.
How do I get ren?
ren is in private beta on iOS. Leave your email on this page and invitations go out in the order requests arrive.
ren is a personal concierge that does the hard things, and this letter is one of them. See also the Planet Fitness cancellation, the LA Fitness cancellation, and the 24 Hour Fitness cancellation. For what ren is and what governs it, read about ren and the constitution.
Day 30 is not your problem. ren is in private beta on iOS, and invitations go out in the order requests arrive.